Customer Experience Specialist

2 weeks ago


Chelmsford, Essex, United Kingdom SSP Full time
Job Description:

As a Customer Experience Specialist at SSP, you will be responsible for delivering exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers. You will work collaboratively with the team to ensure smooth and efficient operations, and bring the SSP values to life.

Key Responsibilities:
  • Engage with customers and provide an outstanding customer experience
  • Ensure a clean, safe, and welcoming environment
  • Collaborate with team members to ensure smooth and efficient operations
  • Bring the SSP values to life
Why Join SSP?

At SSP, we offer a dynamic and fast-paced work environment where you can make a real difference. As a valued member of our team, you will have access to a range of benefits, including employee discounts, flexible scheduling, and continuous growth opportunities.

We value diversity and inclusion at SSP and have a variety of networks to support you, including LGBTQ+, Women's Network, Neurodiversity and Disability, and many more. We also offer a range of activities, such as Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.

As a Customer Experience Specialist, you will be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. You will have the opportunity to work with a variety of brands, from our own creations like Upper Crust, Millie's Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our team and start the best part of your journey as a Customer Experience Specialist.



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