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Graduate Electrical Engineer

2 months ago


Glasgow, Glasgow City, United Kingdom Smarter Grid Solutions Full time
Job Title: Graduate Integrity Engineer

Smarter Grid Solutions (SGS) is a pioneering technology company that empowers utilities and developers to seamlessly integrate distributed and renewable energy resources.

Our innovative Active Network Management (ANM) technology is the only solution of its kind to provide real-time, autonomous control of distributed energy resources, resulting from over a decade of development, deployment, and validation.

We are seeking a highly motivated Graduate Engineer (Electrical; Mechanical Electrical; Computer and Electronic Systems or equivalent MSC) to join our Managed Services team to provide technical customer support and conduct system testing to enhance delivery of our technology to production environments.

Key Responsibilities:

  • Provide 2nd tier technical support for customers and Smart Grid deployments
  • Analyse data and identify system tools that allow us to provide proactive customer support and improve system performance
  • Support and deliver operational Active Network Management Systems
  • Liaise with our Development, Integration and Project Management teams for support in diagnosis, investigation and resolution as and when required
  • Provide feedback to team leaders to improve our system and services
  • Configuration, testing, and commissioning of ANM platforms and applications in production and pre-production environments
  • Execute product test processes and produce the associated test documentation as part of SGS's product testing
  • Work within and aid in the development of SGS's information and quality management systems

Requirements:

  • HND/BSc/BEng/MSc/MEng in electrical engineering, industrial control, computer science or similar discipline
  • Experienced in the use of helpdesk systems and ability to manage customer support issues throughout their lifecycle

Benefits:

  • Competitive salary, dependent upon experience
  • 33 days holiday (inclusive of 3 public days)
  • 5% matched Employer pension scheme
  • Up to 5% company performance bonus per annum
  • Private Medical Insurance through Vitality
  • Life Cover (3x)
  • Cycle scheme