Tesco Colleague

2 weeks ago

Knowle, Solihull, United Kingdom Tesco Full time

About the Role

As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store. Your primary responsibility will be to serve our customers with passion and pride, providing a great natural service that meets their needs.

Key Responsibilities

  • Know your customers and serve them with a smile, greeting them warmly and making them feel welcome.
  • Be knowledgeable about our products and services, providing expert advice and recommendations to customers.
  • Work across the store in our service, picking, and replenishment areas, ensuring that our shelves are fully stocked and our customers have access to the products they need.
  • Put into practice the training you have received, working safely and effectively to maintain a clean and safe store environment.
  • Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
  • Take part in seasonal, community, and charity events, creating a great inclusive atmosphere that makes our customers feel valued.
  • Be knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
  • Handle products with care to maintain quality and ensure they reach customers in the best condition.
  • Be yourself, living our values, making everyone feel welcome, and always following our policies.

What's in it for you?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

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