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Technical Support Specialist
1 month ago
IO Associates is seeking a skilled Aftersales Technical Support Engineer to join our team in Bedford, UK. This role offers a competitive salary of up to £60,000 plus benefits.
The successful candidate will handle technical support escalations, installations, and equipment maintenance across EMEAI. Key responsibilities include:
- Providing remote and on-site technical support, including out-of-hours escalations as needed.
- Conducting equipment installations, maintenance, and upgrades, along with technical bulletins management.
- Collaborating with internal teams to ensure continuous improvement and product knowledge.
To be considered for this position, you should possess a Bachelor's Degree in Electronics, Electrical Engineering, or equivalent technical experience. Additionally, proficiency in MS Office, Windows, and Linux, along with a strong understanding of mechanical systems and electronic assemblies, is required.
The ideal candidate will also have excellent communication skills, the ability to travel up to 50% domestically and internationally, and hold a valid passport and clean driving license.
Benefits of this role include 25 days' holidays, plus bank holidays, private medical cover, and a 6% pension contribution.
