Transport Operations Manager

3 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Reed Full time
Service Delivery Manager

We are seeking an experienced Service Delivery Manager to join our team at Reed. As a key member of our operations team, you will play a pivotal role in managing and leading transport operations to enhance service quality and profitability.

Key Responsibilities:
  • Oversee the traffic office and supervisory team to ensure safe, punctual, reliable, and cost-effective delivery of services.
  • Responsible for first-line driver management, including conducting driver appraisals, identifying training needs, and improving staff skills.
  • Manage the allocation of work, lost mileage, network issues, and punctuality to maintain established levels of service and quality.
  • Ensure compliance with policies, standard operating procedures, and all relevant legislation.
  • Support the Director in delivering agreed plans and budgets.
Requirements:
  • Excellent knowledge and understanding of British Domestic Hours Rules (Transport Act 1968 and the WTR Working Time Regulations 1998).
  • Microsoft Office Suite (Word, Excel, PowerPoint, and Email) skills.
  • Familiarity with systems such as Omni-das and Ticketer.
  • Transport Manager CPC qualification.

If you are a proactive leader with excellent leadership skills and the ability to manage complex operational challenges effectively, we encourage you to apply for this challenging and rewarding role.



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