Senior Administrator
2 months ago
We are seeking a highly skilled and experienced Share Plan Senior Administrator to join our established Discretionary Plans operational team at Equiniti. As a key member of our team, you will be responsible for leading the successful operational planning and delivery of key tasks, while developing specialist knowledge of share plans and liaising with our corporate clients.
Key Responsibilities- Plan and deliver discretionary plan tasks for a portfolio of corporate clients, ensuring timely and accurate execution.
- Liaise with the Client Relationship Team to ensure client requirements are understood and met.
- Attend client meetings to support task planning and service reviews, providing expert advice and guidance.
- Configure discretionary plan system parameters and web services to facilitate tasks, ensuring seamless integration and data integrity.
- Prepare schedules and files relating to task deliverables, ensuring accuracy and attention to detail.
- Work closely with the wider Discretionary Plans team, including Dealing & Settlements and Admin Support, to ensure effective collaboration and communication.
- Identify and resolve client and employee queries, providing prompt and professional support.
- Maintain data integrity and reconciliation of all records relating to the service, ensuring accuracy and compliance.
- Support business readiness activities for new clients set ups, ensuring a smooth onboarding process.
- Enthusiasm and willingness to learn, with a strong desire to develop specialist knowledge of share plans.
- Ability to work independently or as part of a team, with excellent communication and interpersonal skills.
- Good understanding of what great customer service is, with a focus on delivering exceptional results.
- Fantastic attention to detail, with a strong ability to work well under pressure and remain focused on delivering excellent service.
- Good working knowledge of Microsoft Office, especially Excel, with the ability to learn and adapt to new systems and processes.
Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
Learning & Development - Investment in LinkedIn Learning for all colleagues.
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