Commercial Insurance Account Handler

7 days ago

Birmingham, Birmingham, United Kingdom Cavendish Maine Recruitment Full time
{"About the Role": "We are seeking a highly skilled Commercial Account Handler to join our established team in Birmingham. As a key member of our team, you will be responsible for providing exceptional service to our diverse and interesting group of Commercial clients. Your primary focus will be on supporting the Account Executive with the running of the client portfolio, including setting up all necessary actions for contract renewal. You will be the first point of contact for all external queries and issues, requiring strong skills and knowledge to meet client expectations. This is a hybrid position with 2 days/week in the office, offering a great work-life balance.

Key Responsibilities:

* Deliver high-quality and efficient service to clients
* Work closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers
* Ensure all documentation associated with placing, amending, or renewing clients' insurance programmes is completed in a reasonable timescale and is accurate
* Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction

Requirements:

* Previous account handling experience gained within a commercial insurance environment and relevant insurance technical knowledge
* Good communication, decision-making, and problem-solving skills
* Excellent relationship-building skills
* Ability to work under pressure and assimilate large quantities of information quickly
* Influencing and negotiation skills
* Commercial awareness
* Eagerness to progress with your CII qualification would be supported, but is not essential

What We Offer:

* Salary to \u00a345k
* Market-leading benefits package
* Hybrid - 2 days/week in the office
* Excellent opportunity for career development and progression

If you are a motivated and experienced Commercial Account Handler looking for a new challenge, please apply today"}

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