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Service Delivery Expert

4 weeks ago

Burgess Hill, West Sussex, United Kingdom CV-Library Full time
Job Responsibilities
  • Process customer orders accurately and efficiently
  • Manage customer communications across multiple channels within agreed service levels
  • Provide first and second-line digital support, promoting the use of digital tools and platforms

You will also be responsible for ensuring timely delivery of reagents and consumables, maintaining system data, and addressing customer dissatisfaction.