Virtual Administrator

4 weeks ago


Blackpool, Blackpool, United Kingdom Communicate SLT CIC Full time

Job Summary

We are seeking a highly organized and detail-oriented Virtual Administrator to provide administrative and diary management support for our clinical team. As part of a small team, you will work closely with the Operations lead and Senior Business Support Officer to ensure seamless day-to-day operations.

This role will be fully remote, and training will be delivered remotely. We welcome applicants who share our mission, vision, and values and are committed to working with others.

Main Responsibilities

  • To schedule, manage, and report on appointments for multiple members of our clinical team.
  • To manage your own time well to allow for flexibility in the above.
  • To take responsibility for ensuring administrative practices are of a high quality.
  • To maintain records and electronic filing up to date.
  • To proofread, format, edit, and update clinical documents as required by the business.
  • To respond to administrative enquiries in a timely and confident fashion.
  • To follow up enquiries from parents/carers, education practitioners, and health partners.

About Us

Communicate SLT CIC is a not-for-profit organization providing flexible and tailored speech, language, and communication-related services. We invest in the diverse communities we serve, using high-quality, evidenced-based approaches to maximize impact where they live and learn.

Our experienced and dedicated team of professionals support individuals aged 0-25 years directly and through others. Our head office is in Blackpool, but we provide services across the North West through our highly supportive and cohesive team.

Person Specification

Circumstances

  • Able to work fully remotely.
  • UK based.
  • Stable and fast internet connection.
  • Have the minimum IT requirement laptop/desktop PC plus at least one monitor.
  • A mobile phone will be provided.
  • No holidays over 10 working days in length in the 9-month period.
  • Generally working hours are 9am-5pm, Monday to Friday, however, there is the potential for some flexible working.

Qualifications

Essential

  • GCSE grade A to C in English and Maths.

Desirable

  • European Computer Driving Licence.

Experience

Essential

  • Experience of MS Office Suite inc. SharePoint, MS Teams, Excel, and Word.
  • Previous experience of working in a fast-paced virtual admin support role.

Desirable

  • Experience working in the health or education sector.
  • 18 months experience of working in a virtual admin role.

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