IT Application Support Technical Lead
4 weeks ago
Job Summary
Speedy is a leading provider of hire services, equipment, and support solutions. We are undergoing a significant transformation with our Velocity strategy, aiming to build a stronger, better business for the future.
We are seeking an experienced IT Application Support Technical Lead to join our team. This role requires a strong technical background, exceptional leadership skills, and the ability to manage a team effectively.
Key Responsibilities
- Support the design and delivery of best-in-class application solutions for Speedy.
- Manage the on-premise and cloud application estate and supporting services, including strategy formulation and direction.
- Act as the technical lead for the on-premise and cloud application estate and supporting services, providing technical expertise to the Application Support Team.
- Ensure the on-premise and cloud application estate and supporting services adhere to expected levels of cyber security.
- Manage and shape the Application Support Team, defining the support model and operational processes for new services.
- Provide accurate reporting on the performance of the Application Support team and service provision.
- Ensure the availability and performance of the on-premise and cloud application estate and supporting services meet business needs while delivering within financial budgets.
- Proactively propose, define, and manage plans to update and upgrade application software and services.
- Effectively manage the Application Support Team to maximize individual potential, including development, recruitment, training, succession planning, and resource management.
- Support the development and delivery of on-premise and cloud application solutions, including standards, policies, and processes to ensure governance structures are in place.
- Manage the provision and maintenance of Speedy's on-premise and cloud application estate and supporting services, ensuring availability, information security, and capability meet business needs.
- Support the IT Senior Leadership Team in developing a technical vision for all applications, engaging with business units to develop strategic technical blueprints and reference architectures.
- Support the development, implementation, and transition into production of the IT Velocity Vision and Strategy in relation to on-premise and cloud applications.
- Support the development of the on-premise and cloud application strategy across the enterprise, working with Architects and other IT Technical Delivery Teams to ensure applications, network security, and telephony applications are consistently provided across Speedy.
- Research and recommend new technologies for all colleagues across Speedy.
- Develop and revise statements of work with accurate cost and time estimates aligned to the overall delivery plan.
- Excellent organizational skills to successfully coordinate the efforts of an IT department.
- The ability to think strategically, anticipate future developments, and provide technical vision.
- Support the development of the product roadmap and technology strategy.
- Ensure technology is robust and scalable for future growth.
What We Offer
- Monthly cash car allowance or company car.
- Discretionary bonus scheme.
- Health Cover.
- Life assurance.
- Pension Scheme.
- 26 days holiday (plus bank holidays).
- Free onsite parking.
- Canteen facilities.
- 95% discount across the Speedy brand.
- My Staff Shop: discounts and offers for shopping etc. across many suppliers.
- Green Commute Initiative: Work scheme for cycling.
- Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.
Speedy offers a Career Line of Sight, enabling a detailed understanding of the route to progression and growth within the Speedy Group.
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