Receptionist
3 days ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients and will play a vital role in ensuring their experience is exceptional.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a positive experience for all patients
- Manage patient diaries and schedules, ensuring efficient use of time
- Work closely with the team to understand treatment options and provide accurate information to patients
- Process payments and chase outstanding patient debt
- Liaise with dental laboratories, supply companies, and other organizations
Key Skills and Experience
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong attention to detail and organizational skills, with the ability to maintain accurate records
- IT skills, with the ability to learn and use practice software
- Positive and resilient nature, with the ability to work in a composed manner under pressure
What We Offer
- Tiered salary based on experience and skills
- Retail discounts and deals through our easy-to-use app
- Annual leave that increases with length of service
- Extra day of annual leave for your Birthday
- Comprehensive training, including online and in-person courses
- Refer a friend scheme
About Us
Rodericks Dental Partners is a leading dental practice dedicated to providing exceptional patient care and service. We are committed to creating a positive and supportive work environment, where our team members can thrive and grow.
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