Customer Service Representative

7 days ago


Kirkham, Lancashire, United Kingdom Adepto Technical Recruitment Ltd Full time
About Us:
Adepto Technical Recruitment Ltd is a renowned and innovative manufacturer with a reputation for delivering high-quality health and beauty products to global markets. With decades of expertise and a commitment to excellence, we pride ourselves on creating trusted partnerships with some of the world's leading brands.

Role Overview:
As a Customer Service Specialist, you will be the first point of contact for our valued clients, helping to ensure smooth communication and resolution of any inquiries. You'll play a key role in maintaining our reputation for excellence by providing efficient, friendly, and accurate service to both new and existing customers.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and support with OTIF delivery.
• Handle customer complaints and resolve issues in a professional and empathetic manner.
• Process orders, manage returns, and ensure timely communication with customers.

What We Offer:
• A dynamic and supportive team environment
• Opportunities for career growth and professional development
• A competitive salary and benefits package

How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.

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