Commercial Store Director

1 day ago


Chichester, West Sussex, United Kingdom Moss Full time
About the Role

Moss is searching for an experienced and results-driven Commercial Store Director to lead our retail stores. As a key member of our team, you will be responsible for driving commercial performance, delivering exceptional customer experiences, and developing a high-performing team.

Key Responsibilities
  1. Store Performance: Accountable for delivering outstanding store performance, you will showcase an exceptional in-store customer experience by putting the customer at the forefront of all your actions.
  2. Customer Experience: Exhibit excellent floor presence, leading by example, and overseeing a high level of service and operational delivery within a positive and upbeat store environment.
  3. Team Development: Lead and develop the team through regular coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture.
About You
  • Reflects the aesthetic of Moss through personal style and presentation.
  • Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges.
  • Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills.
What We Offer
  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.


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