Technical Support Advisor

4 weeks ago


Bristol, Bristol, United Kingdom Second-Step Full time
Job Summary

We are seeking a highly skilled tech support specialist to join our team. In this role, you will be responsible for providing top-notch technical assistance to our customers.


Key Responsibilities

  • Provide technical assistance to customers via phone, email, or chat.
  • Resolves customer issues promptly and efficiently using expertise in software and hardware troubleshooting.
  • Work closely with cross-functional teams to identify and resolve technical issues.
  • Provide training and guidance to junior staff members.

Requirements

​To be successful in this role, you will need:



  • Excellent communication skills.
  • Strong attention to detail.
  • Ability to work well under pressure.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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