Technical Support Advisor
4 weeks ago
We are seeking a highly skilled tech support specialist to join our team. In this role, you will be responsible for providing top-notch technical assistance to our customers.
Key Responsibilities
- Provide technical assistance to customers via phone, email, or chat.
- Resolves customer issues promptly and efficiently using expertise in software and hardware troubleshooting.
- Work closely with cross-functional teams to identify and resolve technical issues.
- Provide training and guidance to junior staff members.
Requirements
To be successful in this role, you will need:
- Excellent communication skills.
- Strong attention to detail.
- Ability to work well under pressure.
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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