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Optical Support Specialist
2 months ago
We are seeking a highly organized and customer-focused individual to fill the role of Optical Receptionist at one of our independent practices in Weybridge, Surrey.
As the first point of contact for our patients and visitors, you will provide exceptional customer service and administrative support, ensuring a seamless experience for all.
Key Responsibilities- Patient Greeting and Communication: Welcome patients and visitors in a professional and welcoming manner, providing clear and concise information about our services.
- Scheduling and Coordination: Manage incoming calls and schedule appointments efficiently, ensuring accurate patient records and timely updates.
- Administrative Support: Assist with patient check-in and check-out processes, maintain accurate records, and perform general administrative tasks, including filing, data entry, and correspondence.
- Team Collaboration: Coordinate with optical staff to ensure smooth workflow and provide exceptional patient care.
- Flexible Working Arrangements: Enjoy a work-life balance with no Sunday or bank holiday working.
- Professional Development: Receive free and regular CPD courses to enhance your skills and knowledge.
- Employee Benefits: Access to Simply Health, retail discounts, and a cycle to work scheme.
We are committed to providing a supportive and inclusive work environment, and we look forward to welcoming a talented and motivated individual to our team.
