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ICT Support Specialist

2 months ago

Essex, United Kingdom C4S Search Ltd Full time
Job Title: Technical Support Engineer

Location & Flexibility: Tilbury - Full time in the office

Company: C4S Search Ltd

Job Summary

We are seeking a highly skilled Technical Support Engineer to join our team at C4S Search Ltd. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities
  • Address technical issues as assigned by the Technical Support Manager.
  • Conduct onsite support, installations, and troubleshooting when remote solutions are not feasible.
  • Execute installations of infrastructure, computers, servers, and software.
  • Participate in various IT projects.
  • Contribute to the internal escalation process by providing help and assistance to support staff as needed.
Requirements
  • Strong Microsoft Windows Server (2016, 2019, and 2022) skills.
  • Experience with configuring and administering MS Office 365.
  • SharePoint migrations and adoption.
  • SQL Server Administration and troubleshooting.
  • Windows 10 / 11 administration and troubleshooting, along with Windows 10 to 11 migrations.
  • Advanced Networking skills - Switch configuration, diagnosing faults, VLAN, VPN, RADIUS (UniFi experience is preferable).
  • Installation of Data cabling & termination.
  • Installation of Fiber cabling & splicing.
  • Installation of WiFi, CCTV, Access Control, AV & Video Conferencing equipment.
  • Installation of containment (cable trays, conduit, junction boxes & enclosures etc).
  • Provisioning and configuration of UCaaS (PBX build, number porting, hardware configuration).
  • Experience with PSA, RMM & Document Management tools (Preferably Autotask, Datto RMM, IT Glue).
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.