Customer Experience Ambassador
1 week ago
We are seeking an enthusiastic and engaging Retail Sales Assistant to join our team at Cotton Traders. Based in Woodthorpe, this role offers the perfect opportunity to deliver exceptional customer experiences and be part of a dynamic retail environment.
The ideal candidate will be passionate about providing outstanding customer service, working closely with colleagues to create a welcoming and engaging store atmosphere. Key responsibilities include:
- Ensuring a seamless and enjoyable customer experience, treating every individual with respect and kindness
- Maintaining store appearance and merchandising standards, adhering to brand guidelines
- Effectively managing stockrooms, ensuring efficient replenishment and stock control
- Providing excellent customer service, addressing queries and resolving issues promptly
- Building strong relationships with colleagues and customers, fostering a positive and supportive work environment
To excel in this role, you should possess:
- A genuine passion for delivering exceptional customer experiences
- Strong communication and interpersonal skills
- An adaptable and flexible approach, embracing change and challenges
- Competency in using computers and willingness to engage with technology
In return, we offer:
- A competitive salary of £15,500 per annum (pro-rata)
- A generous clothing allowance and employee discounts
- A health cash-plan and long service award
- A comprehensive holiday package, including 28 days off per year (pro-rata)
Cotton Traders is a well-established clothing retailer with a strong presence on the high street. As one of the UK's most beloved brands, we pride ourselves on our commitment to excellence, diversity, and inclusivity. If you're eager to join a forward-thinking company and make a lasting impact, we encourage you to apply for this exciting opportunity.
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