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HGV Shift Supervisor
2 months ago
Job Summary:
Scania GB is seeking a skilled HGV Shift Supervisor to lead our Sheffield branch workshop. As a key member of our team, you will be responsible for ensuring maximum efficiency and profitability by adapting capacity to demand and utilizing existing resources effectively.
Key Responsibilities:
- Manage the customer relationship, ensuring excellent service and building trust with our customers.
- Oversee the daily running of the workshop, prioritizing workload to meet customer needs and ensuring a steady flow of work.
- Independently carry out repairs, calibrations, and troubleshooting on Scania vehicles electronic control systems and electrical components.
- Diagnose, analyze, and rectify all types of faults, including engines, gearboxes, and retarders, brake systems, pneumatic, and electrical components.
Requirements:
- Technical experience and qualification.
- Previous supervisory experience.
- Experience in the HGV sector.
- Excellent customer service skills and ability to build and manage relationships.
- Effective communication skills.
- Effective time management and organization skills.
- Ability to work under pressure.
- Ability to actively seek solutions to problems.
- Actively work part of and lead a team.
- Self-motivated and enthusiastic approach.
What We Offer:
Scania offers an excellent benefits package, including a pension scheme, complementary life insurance, financial incentive schemes, and discounts on major retail outlets. We invest in colleague development and training, providing opportunities for career progression within the UK and globally. Our strong and supportive culture values diversity and inclusion, and we strive to create an inclusive and family-friendly environment for all colleagues.
Core Values:
At Scania, we are dedicated to delivering exceptional products and services to our customers. Our core values are CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT. We expect all colleagues to reflect these values in their work.