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Complex Liability Utilities Claims Specialist

1 month ago

Leeds, Leeds, United Kingdom Sedgwick Full time

Career opportunities at Sedgwick offer a unique chance to make a positive impact on the world through the people and organizations we serve. As a Complex Liability Utilities Claims Specialist, you will be part of a team that supports and resolves property, general, auto, product, and professional liability claims, helping our clients maintain brand protection in times of crisis.

The role involves working with one of the largest teams of liability experts in the world, covering the North of England. You will be home-based, but will work within a team, undertaking visits, dealing with your own claims, working on ongoing and new major, multi-party incidents, and being on the out-of-hours rotas. The work mainly involves responding to burst water mains, but can also include fires, electrical failures, or sewage escape, often involving multiple claimants.

As a Complex Liability Utilities Claims Specialist, you will have the opportunity to develop your skills and grow your career. You will need to be highly motivated, flexible in your approach, with the ability to handle stressful situations. A clean driving license is required as travel is necessary.

Responsibilities and contributions

  • Working in a team involved in handling claims for utility companies
  • Owning your case load and investigating claims allocated to you
  • Being part of a team providing 24/7 coverage via a rota
  • Coordination, data capture, and communications on major incidents involving multiple parties
  • Using spreadsheets, PowerPoint, TEAMS, and other technology to share data and give transparency to clients

Knowledge and experience

  • Technical competence on property claims working towards Cert CILA preferred
  • Technical understanding of key liability concepts, such as tort, statute, etc.
  • Use of Microsoft packages
  • Experience of working as part of a team
  • Experience of multi-party incident handling preferred

What you will get for this role

  • Competitive salary depending on skills, experience, and qualifications
  • Company car/car allowance
  • Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
  • Healthcare scheme
  • A Self-Invested Personal Pension Scheme
  • Holiday allowance of 25 days plus bank holidays
  • Discounts on various products and services
  • Employee assistance program for employee wellbeing
  • Life assurance
  • Group Income Protection
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing, and digital GP app

Working at Sedgwick

Sedgwick is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.

We're passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office, or change your hours so you can collect your children or care for someone in your family, we're supportive of that. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.