Senior Mobility Engineer
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Mobility Engineer to join our team at Microland. The successful candidate will be responsible for supporting our organization's mobility infrastructure to help us meet our business goals on the go.
Key Responsibilities
1. Monitor, report, administer, troubleshoot, and provide L1 support for mobility infrastructure
2. Address end-user incidents and requests related to mobility and apps
3. Update the support ticket with progress
4. Incident management
5. Understand SOP documents and consult L2 team in case of discrepancies
Technical Skills
- Mobility
- Understanding of on-premises/cloud mobility solutions; Intune, AirWatch, XenMobile, MobileIron etc.
- Good understanding of iOS and Android platforms and applications
Application Packaging and Publishing
- Troubleshoot application packaging and publishing
- Intune Application Wrapper, Jamf Composer, and other package tools
- Publishing apps through Intune and SCCM
LDAP
- Basic Active Directory user administration
End-User
- Outlook Mobile clients on both iOS and Android platforms
- Teams/OneDrive/BOX mobility clients
- Device enrolments, remote full and partial wipe
Scripting
- Basic scripting knowledge for custom application deployment
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