Retail Operations Manager

7 days ago


Cookstown, United Kingdom Frasers Group Full time
Job Title: Retail Operations Manager

About the Role:

We are seeking an experienced Retail Operations Manager to join our team at Frasers Group. As a key member of our leadership team, you will be responsible for driving store performance and delivering exceptional customer experiences.

Key Responsibilities:

* Assist and deputise for the Store Manager in leading the team and maintaining standards
* Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently
* Create an engaging working environment for colleagues
* Develop the best team possible by planning succession strategies
* Provide on the spot feedback, and celebrate success

Visual Merchandising:

You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand

Sales and Operations:

You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge

Development Opportunities:

We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses

Requirements:

* Recent management experience
* Passion for retail and people
* Confident leader who can motivate and challenge others to deliver
* Data led and target driven
* Detail orientated
* Ability to communicate at all levels
* A desire and hunger to be the best
* Promote the Sports Direct values and our culture to internal and external parties

Benefits:

* Fantastic Monthly & Quarterly Commercial Bonuses
* Company pension scheme
* 10% group discount for Health Insurance policy
* Join the Fearless1000 Incentive Scheme
* We offer a wide range of Development Courses with National Qualifications
* Group Wide 20% Discount across all Frasers Group brands
* Holiday Pay
* 40% uniform discount

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