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Head of Application Support

2 months ago

Liverpool, Liverpool, United Kingdom Allied Bakeries | part of Associated British Foods plc Full time
Job Title: Head of Application Support

The Head of Application Support will lead the Application Support and Technical Services teams within the GSC Information Systems (IS) function of Allied Bakeries | part of Associated British Foods plc. This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications across multiple business units.

Key Responsibilities:

  • Lead the Application Support and Technical Services teams to deliver excellent service to the business.
  • Manage the overall management of the applications portfolio, coordinating with businesses to understand their application needs and ensure timely resolution of issues.
  • Represent Information Services at various Allied Bakeries and Associated British Foods forums.
  • Develop and maintain strong stakeholder relationships within the company.

Requirements:

  • A strong background in IS at a senior level, leading a large Application Support team, preferably within the FMCG industry.
  • Sound leadership and team management skills, with clear experience of building, maintaining, and developing stakeholder relationships directly and through the team.
  • Technically capable, with a good understanding of ITIL and Service processes, and a real problem-solver.
  • A Bachelor's degree in Information Technology, Computer Science, or a related field.