Food and Beverage Operations Manager

7 days ago


Walsall, Walsall, United Kingdom The Rank Group Full time

Compelling Opportunity in Food and Beverage Management

Grosvenor Casinos, the leading gaming operator in the UK, is seeking an experienced leader to spearhead our Food and Beverage operations.

As a key member of our team, you will be responsible for driving exceptional customer experiences across our venues, ensuring seamless delivery of our food and beverage offerings, and fostering a culture of excellence among your team members.

About the Role:

  • We are looking for a skilled professional with experience in managing teams, driving business growth, and delivering high-quality services.
  • Your expertise will be invaluable in shaping our Food and Beverage strategy, optimizing operational efficiency, and driving customer satisfaction.
  • You will work closely with our management team to develop and implement initiatives that enhance our customers' experience, drive sales, and maintain our position as the UK's premier gaming destination.
  • In this role, you will be accountable for the performance of your team, including recruiting, training, and developing staff to ensure they have the skills and knowledge required to excel in their roles.
  • You will also be responsible for maintaining accurate records, managing budgets, and ensuring compliance with all relevant laws and regulations.
  • To succeed in this position, you must possess excellent leadership skills, a strong understanding of the gaming industry, and the ability to think strategically.

The Ideal Candidate:

  • Possesses a passion for delivering exceptional customer service and a proven track record in driving business growth.
  • Has experience in managing teams, with a focus on developing staff and promoting a positive work environment.
  • Is familiar with the gaming industry and has a deep understanding of its dynamics, challenges, and opportunities.
  • Is an effective communicator, able to build strong relationships with colleagues, stakeholders, and customers.
  • Has a solid grasp of financial management, including budgeting, forecasting, and reporting.
  • Can adapt to changing circumstances, prioritize tasks effectively, and manage multiple projects simultaneously.

What We Offer:

  • A competitive salary, estimated at £45,000 - £60,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave entitlement.
  • The chance to work for a dynamic and forward-thinking organization, committed to excellence and innovation in the gaming industry.
  • A collaborative and supportive work environment, with a strong emphasis on teamwork and mutual respect.


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