Customer Service Representative

3 weeks ago


St Austell, Cornwall, United Kingdom Saltrock Full time

Role Overview

We are seeking a highly motivated Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of store visual merchandising.

Main Responsibilities

  • Deliver outstanding customer service by engaging with customers, responding to their queries, and providing product information.
  • Meet sales targets by demonstrating a passion for our products, processing sales transactions efficiently, and maintaining a positive store atmosphere.
  • Ensure the store is well-organized, tidy, and presentable at all times, with accurate stock levels and effective product displays.
  • Support with merchandising, restocking, and processing deliveries as needed.
  • Act as a keyholder, taking responsibility for the store during opening hours and ensuring a seamless customer experience.

Requirements

  • A warm and friendly manner, with a passion for interacting with customers and delivering excellent service.
  • Competent at till operations and cash handling, with experience in retail preferred but not essential.
  • Able to work effectively as part of a team, with strong visual merchandising skills and attention to detail.

What We Offer

  • A competitive salary and benefits package, including above-statutory holiday entitlement and uniform allowance.
  • Opportunities for career development and growth within the company.
  • A fun and supportive work environment, with a focus on work-life balance.


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