Hospitality Assistant

1 week ago


Manchester, United Kingdom Metropolitan Gaming Full time

Metropolitan Gaming Group is a leading gaming and leisure brand in the UK and Egypt, renowned for delivering exceptional experiences to city-dwellers.

We are seeking a skilled Food and Beverage Assistant to join our team at Metropolitan Casinos. As a key member of our hospitality team, you will be responsible for ensuring an outstanding standard of customer care, preparing and serving food and drinks, and promoting all areas of the club to enhance the guest experience.

This role offers a unique opportunity to develop your career in a dynamic and international environment. You will work closely with our experienced team to deliver world-class gaming and hospitality services.

Key Responsibilities:
  • Deliver exceptional customer service while adhering to company procedures, health and safety regulations, and hygiene standards.
  • Presentation of food and beverages is crucial – attention to detail and creativity are essential skills required.
  • Ability to promote all areas of the club, understand departmental operations, and provide expert guidance to guests.
  • Clear and concise communication in English is mandatory.
Benefits:
  • A competitive salary, including £9.50 hourly wage + Salary Enhancement From Midnight + Paid overtime + Tips.
  • 50% discount on food and beverages in all UK venues.
  • Exclusive access to our Rewards platform, offering discounts on travel, retail, hospitality, health, and more.
  • Company Sick Pay, Company Pension, Life Assurance, and Refer-a-Friend incentives.
  • Employee assistance programme, financial advice services, virtual GP services, season ticket loans, and cycle to work scheme.

Please note that applicants must be at least 18 years old and have the right to work in the UK.



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