Sales Associate

2 months ago


Salisbury, Wiltshire, United Kingdom WHSmith Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and creating a welcoming environment for our customers.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Conduct engaging product demonstrations to showcase features, benefits, and usage techniques to customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meet high standards of display and visual merchandising, helping customers find what they're looking for easily.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.

What We're Looking For:

  • A passion for delivering exceptional customer service and creating a welcoming environment for customers.
  • Confident communication skills, both written and verbal.
  • A motivated and enthusiastic approach to work, with a focus on achieving sales targets and maintaining high store standards.
  • Ability to work collaboratively as part of a team, supporting colleagues to achieve shared goals.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth.
  • A fun and supportive work environment, with opportunities to work with a talented team.
  • A range of employee discounts and rewards, including access to exclusive deals and offers.

About Us:

WHSmith is a leading retailer with a rich history and heritage. We are committed to delivering exceptional customer service and creating a welcoming environment for our customers. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.


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