Digital Policing Stores Technician
3 weeks ago
Role Overview
As an IT Stores Technician with Northumbria Police, you will play a vital role in the Digital Policing Department, supporting the delivery of a high-performing, cost-effective stores support service.
Working alongside colleagues in the Stores function, you will be responsible for maintaining, checking, and auditing stock of designated Digital Policing equipment and accessories, while administering the Digital Policing asset register for equipment held in the Stores.
You will oversee the End User Device equipment returns, repair, and replacement process, providing advice and guidance on the use of equipment issued.
Key Responsibilities
- Booking in, updating, issuing, and disposing of IT kit, ensuring the Digital Policing asset register is updated at all times through the equipment's lifecycle.
- Assisting customers visiting stores to collect a range of IT equipment, offering guidance and assistance on the basic operating instructions of the equipment being issued.
- Linking with 3rd Parties to invoke the return/warranty process for kit requiring repairs in line with force policy and procedure.
- Monitoring stock levels, ensuring accurate stock records are maintained and minimum stock levels are always available.
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