Experience Optimization Expert

2 weeks ago


London, Greater London, United Kingdom Optimizely Full time

Key Responsibilities:

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  • Develop a deep understanding of the clients' goals and objectives, as well as their digital strategy and how it can be enabled by technology solutions.

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  • Facilitate sessions and workshops around strategic insights with client stakeholders that drive alignment and influence action affecting business impact, user experience, data, and technology decisions.

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  • Collaborate with clients to develop a vision & strategy, map organizational processes, and support change management within their organization to achieve a mindset shift towards data-driven decision making.

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  • Maintain a continuous optimization process focused on the customer experience: designing roadmaps, analysis, generating insights, and calculating business impact.

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  • Develop a repository of knowledge from ongoing work and industrialize it to create a repeatable set of activities to scale the consulting function internally at Optimizely.

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    • Possess a Bachelor's degree (or equivalent work experience).

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    • At least 1-3 years of experience in digital marketing, technology consulting, analytics, and/or customer experience optimization (CRO, AB testing).

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    • Possess a good understanding of operational infrastructure, processes, and tools of a modern Digital Experience Platform.

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    • Familiarity with Optimizely (or other leading A/B testing platforms) is a plus.

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    • Ability to travel domestically up to 20% of the time to visit customers.

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Education:

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Bachelor's or higher equivalent.



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