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Food and Beverage Team Member

1 month ago

Basingstoke, Hampshire, United Kingdom National Trust Full time

Job Summary

The National Trust is a renowned organization for its exceptional food and hospitality services. We operate 185 cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland. We are seeking a Food and Beverage Team Member to join our team. In this role, you will be responsible for making a significant impact on the work of the National Trust while providing an outstanding service to our customers. This position is located in a rural area, and we encourage applicants to consider how they will commute to work.

Key Responsibilities

As a Food and Beverage Team Member, your primary focus will be on providing exceptional customer service. You will be responsible for welcoming and attending to customers, ensuring their experience is enjoyable and memorable. You will work closely with the kitchen team to prepare food and drinks, maintaining high standards of quality and presentation. You will also be responsible for maintaining accurate displays and signs, ensuring a welcoming atmosphere for our customers. We offer an induction program, training in allergens and food safety, and opportunities for further professional development.

Requirements

We are looking for a team player who is passionate about delivering exceptional customer service. You should be enthusiastic, willing to learn, and able to work in a fast-paced environment. No prior experience is necessary, but you should be comfortable working in a team and able to adapt to changing situations. We value diversity and welcome applications from candidates who reflect the communities we serve.

Benefits

The National Trust offers a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working arrangements, an employee assistance program, and free parking at most Trust places. We are committed to creating an inclusive culture where everyone feels valued and supported.