Waking Night Support Worker

4 weeks ago


London Borough of Newham, United Kingdom Look Ahead Care Support and Housing Full time
About the Role

We are seeking a dedicated and compassionate Waking Night Support Worker to join our Mental Health service in Newham. As a key member of our team, you will play a vital role in providing high-quality support to our customers, promoting their independence and well-being.

Key Responsibilities
  • Build trusting relationships with customers and create a positive atmosphere
  • Work collaboratively with the team to handle the service caseload and administrative responsibilities
  • Conduct key work sessions to achieve Support Plan goals
  • Ensure ongoing assessment and management of risks associated with customers
  • Provide support with daily living activities, including practical assistance
  • Support customers to maintain a healthy environment and assist with cleaning and personal hygiene
  • Assist in the recording and reporting of customer incidents
  • Manage customer referrals, complete assessments, and maintain relevant paperwork
  • Support planning, including ward management liaison and medication reviews
  • Proactively engage in learning and development activities to increase knowledge and skills
  • Monitor and report on customer interactions, including escalation of concerns
About You

We are looking for someone who is fundamentally calm and resilient, with a practical and logical mind. You should be able to thrive in a dynamic and diverse environment, with a can-do attitude and a commitment to excellence. You will be respectful, articulate, and sensitive in your communication style, with a strong focus on customer-centered care.

What We Offer

As a Waking Night Support Worker with Look Ahead Care Support and Housing, you will have the opportunity to work in a collaborative and supportive team environment. You will receive comprehensive training and development opportunities, as well as a competitive salary and benefits package.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.



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