Senior Drainage Operations Manager
1 week ago
We are seeking a highly skilled and experienced Senior Drainage Operations Manager to join our team based at our HQ near Chelmsford, Essex.
Job SummaryThis is an exciting opportunity for a seasoned professional with a background in drainage management to lead our operations team and drive business growth.
Key Responsibilities- Manage a team of over 40 drainage engineers to ensure efficient and effective service delivery.
- Conduct regular reviews and disciplinaries as necessary to maintain high standards.
- Interview and select candidates for drainage engineer positions.
- Provide technical support and guidance to engineers.
- Assist engineers with problematic jobs on an ad hoc basis.
- Carry out site audits to ensure compliance with regulations and company policies.
- Attend sites as required to provide technical expertise and support.
- Collaborate with the operations team to resolve technical queries and issues.
- Oversee and support the help desk function to ensure timely and effective issue resolution.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
- Maintain strong relationships with clients through regular meetings and communication.
To be successful in this role, you will need:
- A minimum of 3 years' experience in drainage management.
- Excellent management skills with the ability to motivate and lead a team.
- Strong problem-solving skills with the ability to think critically and make sound decisions.
- Knowledge of plumbing and drain laying principles.
- Experience with CCTV surveys, high-pressure water jetting, and excavations.
- The ability to train and develop other engineers.
- A good understanding of health and safety protocols.
In return for your expertise and dedication, we offer a competitive salary package, including a salary of £60,000 per annum, plus additional benefits.
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