Senior Drainage Operations Manager

1 week ago


Ongar, Essex, United Kingdom Recruit Select Limited Full time
About the Role

We are seeking a highly skilled and experienced Senior Drainage Operations Manager to join our team based at our HQ near Chelmsford, Essex.

Job Summary

This is an exciting opportunity for a seasoned professional with a background in drainage management to lead our operations team and drive business growth.

Key Responsibilities
  • Manage a team of over 40 drainage engineers to ensure efficient and effective service delivery.
  • Conduct regular reviews and disciplinaries as necessary to maintain high standards.
  • Interview and select candidates for drainage engineer positions.
  • Provide technical support and guidance to engineers.
  • Assist engineers with problematic jobs on an ad hoc basis.
  • Carry out site audits to ensure compliance with regulations and company policies.
  • Attend sites as required to provide technical expertise and support.
  • Collaborate with the operations team to resolve technical queries and issues.
  • Oversee and support the help desk function to ensure timely and effective issue resolution.
  • Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
  • Maintain strong relationships with clients through regular meetings and communication.
Requirements

To be successful in this role, you will need:

  • A minimum of 3 years' experience in drainage management.
  • Excellent management skills with the ability to motivate and lead a team.
  • Strong problem-solving skills with the ability to think critically and make sound decisions.
  • Knowledge of plumbing and drain laying principles.
  • Experience with CCTV surveys, high-pressure water jetting, and excavations.
  • The ability to train and develop other engineers.
  • A good understanding of health and safety protocols.
What We Offer

In return for your expertise and dedication, we offer a competitive salary package, including a salary of £60,000 per annum, plus additional benefits.



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