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Retail Sales Associate
2 months ago
About ESS
ESS is a leading provider of food and support services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and creating a welcoming environment for our customers.
Job Summary
We are seeking a highly motivated and customer-focused Retail Assistant to join our team at ESS. As a Retail Assistant, you will be the face of our business, delivering outstanding customer service and ensuring that our customers receive a seamless and personalized experience.
Key Responsibilities
- Serving Customers
- Ensure that customers receive a warm and welcoming service, responding to their needs and resolving any issues promptly.
- Product Knowledge
- Develop a thorough understanding of our products and services, enabling you to provide expert advice and recommendations to customers.
- Teamwork
- Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service.
- Operational Tasks
- Handle cash and operate the cash register, ensuring accuracy and efficiency in all transactions.
- Comply with Health and Safety regulations, maintaining a clean and safe working environment.
Requirements
- Customer Focus
- Have a passion for delivering outstanding customer service, greeting customers with a smile and serving them with pride.
- Initiative and Decision-Making
- Take initiative and make decisions that are right for our customers, demonstrating a proactive and customer-centric approach.
- Communication and Teamwork
- Be an excellent team player with great communication skills, working collaboratively with colleagues to achieve sales targets and provide exceptional customer service.
- Timekeeping and Reliability
- Demonstrate great timekeeping and reliability, ensuring that you are punctual and available to work your scheduled shifts.
What We Offer
As a Retail Assistant at ESS, you will have the opportunity to work in a fast-paced and dynamic environment, developing your skills and knowledge in customer service, sales, and teamwork. We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.
