Probation Officer Assistant

4 weeks ago

Salisbury, Wiltshire, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a highly organized and empathetic individual to join our team as a Case Administrator. As a key member of our probation team, you will play a vital support role in helping to keep the public safe.

This is an exciting opportunity to build a rewarding professional career within the Probation Service. You will work closely with our team to provide administrative support, ensuring that staff and service users are supported through efficient processes.

As a Case Administrator, you will be responsible for maintaining accurate offender and victim information, preparing and collating case records, and providing cover for an effective and efficient reception and telephone enquiry service.

Key Responsibilities
  • Maintain accurate offender and victim information on relevant approved databases.
  • Prepare and collate case records, files, and management information.
  • Provide cover for an effective and efficient reception and telephone enquiry service.
  • Deal fairly and effectively with a range of service users, some of whom may be in crisis or distress.
  • Carry out enforcement administration as required.
Requirements
  • Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals.
  • Ability to use databases and maintain accurate records.
  • Good keyboard and IT skills, including proficiency in MS Office Word and basic skills in Excel.
About Us

The Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. As a Case Administrator, you will play a vital role in supporting our team to achieve this goal.

Successful applicants may be based at a wide variety of office, court, team, or prison locations within the Probation Service region. We offer a competitive salary, annual leave, and a range of training and development opportunities.

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