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Regional Accounts Manager

2 months ago

Barnstaple, Devon, United Kingdom Cooper Golding Limited Full time
Account Manager Role

We are seeking a dynamic and motivated individual to join our clients' team as an Account Manager. As the primary point of contact for clients and contractors within an assigned territory, you will play a crucial role in managing projects, ensuring exceptional customer service, and fostering strong relationships.

Key Responsibilities:
  • Project Management: Oversee projects within your designated territory, ensuring seamless execution from initiation to completion. Collaborate with cross-functional teams to meet project goals and deadlines. Identify and address potential issues, finding proactive solutions to ensure project success.
  • Customer Service: Build and maintain strong relationships with clients and contractors, serving as a trusted advisor. Address client inquiries, concerns, and feedback promptly and professionally. Strive for customer satisfaction through effective communication and problem resolution.
  • Enthusiasm: Bring a positive and proactive attitude to the team and client interactions. Demonstrate a genuine passion for the services offered and an eagerness to share that enthusiasm with clients.
  • Accuracy and Deadline Adherence: Ensure all project-related documentation is accurate. Meet or exceed project deadlines consistently, demonstrating a commitment to excellence.
Requirements:
  • Proven experience as an Account Manager or in a similar customer-facing role. If you are from hospitality or retail, we would be keen to hear from you.
  • Strong project management skills with a track record of meeting or exceeding deadlines.
  • Excellent communication and interpersonal skills.
  • Enthusiastic and proactive attitude with a passion for delivering exceptional customer service.
  • Ability to manage multiple tasks and projects simultaneously.
What We Offer:
  • £28,000 salary
  • Unlimited holiday scheme
  • Auto enrolment pension
  • Fantastic working environment
  • Opportunity to work in a growing business and develop your skills
  • Opportunities for professional development and career advancement.
  • Collaborative and positive work environment.