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Sales and Support Specialist

1 month ago

Norwich, Norfolk, United Kingdom Williams Lea Limited Full time

Job Summary:

We are seeking a highly motivated and driven Sales and Support Specialist to join our team in Norwich. As a key member of our sales team, you will be responsible for supporting the growth and development of our online Health and Safety Executive (HSE) software tools.

Key Responsibilities:

  • Develop a full understanding of the current HSE software tools and its customer base
  • Work closely with the Marketing team to identify and develop targeted marketing campaigns
  • Proactively identify new marketing opportunities to generate sales leads
  • Build strong client relationships and offer ongoing service and support
  • Manage all subscriber renewal processes
  • Support the management team with new customer orders and processing leads

Requirements:

  • Sales experience with online products is desirable
  • Driven and motivated attitude, with a willingness to support team members and push for success
  • Confident manner with the ability to communicate at all levels
  • Highly organised with good administrative skills

Benefits:

  • 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles)
  • Salary sacrifice schemes, retail vouchers, and a range of other benefits
  • Opportunities for career development and growth

About Us:

Williams Lea Limited is a leading global provider of skilled business-critical support services to financial, legal, and professional services firms. We are committed to supporting our employees in both their professional and personal lives, offering a comprehensive benefits package and opportunities for career development.