Information Communication Technology Specialist

2 weeks ago

Kent, United Kingdom Allen Lane Full time

About the Role:

Allen Lane is seeking an experienced Information Communication Technology Trainer to join our team on a 12-month fixed term contract. The successful candidate will support the expansion of our current team and work closely with Kent Fire and Rescue Services to deliver engaging, interactive learning initiatives.

Main Accountabilities:

Develop and deliver eLearning solutions and face-to-face training programs that meet the needs of our learners.

Provide user guidance information packages for IT content by collaborating with subject matter experts.

Create in-house blended learning solutions using various learning methods and media options.

Help teams think about how to use Microsoft products to enhance team performance and improve customer experience.

Ensure colleagues are equipped with the necessary IT skills to perform their roles effectively.

Essential Skills, Knowledge, and Experience:

  • Knowledge of screen capture software for creating training content.
  • Ability to produce high-quality, instructionally sound content.
  • Knowledge of user experience design and emerging trends in learning content creation.
  • Experience in producing online learning content and materials.

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