Customer Service Associate
4 days ago
About Our Team
">We are looking for a dedicated Customer Service Associate to join our team at Tesco Nursteed Devizes Express. As a Customer Service Associate, you will be responsible for providing exceptional customer service, resolving customer complaints, and achieving business objectives.
">Your Key Responsibilities
">- ">
Deliver outstanding customer service, responding to customer queries and resolving issues promptly and professionally.
">">Develop and maintain a deep understanding of our products and services, staying up-to-date with new offerings.
">">Build strong relationships with customers, fostering loyalty and encouraging repeat business.
">">Work effectively with colleagues to achieve business objectives, sharing knowledge and best practices to improve performance.
">">Contribute to a positive store image, participating in seasonal, community, and charity events.
">">Take ownership of customer complaints, resolving issues efficiently and fairly.
">">Maintain a clean and tidy store environment, adhering to company policies and procedures.
">">Stay up-to-date with your store's performance, understanding your role in driving sales, reducing waste, and delivering profit.
">">Represent the company values at all times, promoting a positive brand image.
">">Be punctual, well-presented, and ready to work as a brand ambassador.
">">- ">
What's in it for You?
">">A competitive salary of £12 per hour.
">">20 days' holiday, rising to 22 days after 12 months.
">">Flexible working options from day one.
">">10% off and 15% at pay day weekends with Colleague Clubcard.
">">Life cover of five times your pay and award-winning pension with matching contributions up to 7%
">">Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
">">Uniform provided and policies to support you for all of life's moments, big and small.
">">Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.
">">About Us
">">Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or on the move.
">">Our core purpose is 'Serving our customers, communities, and planet a little better every day'. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
">">Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
">">We welcome chats about flexible working and are proud to have been accredited Disability Confident Leader.
">">Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
">">For more information, please visit www.tescoplc.com.
">">Company Information
">">Learn more about this company.
">">Visit this company's hub to learn about their values, culture, and latest jobs.
">">
£12 per hour. Apply now
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