Lead Operations Manager

4 weeks ago


Glasgow, Glasgow City, United Kingdom Levy Full time
Levy UK & Ireland: Operations Manager

About the Role:
We are seeking an exceptional Operations Manager to lead our team in delivering exceptional food and drink experiences at our campus in the retail, hospitality, and restaurant sectors. The successful candidate will be responsible for planning and delivering outstanding service while embracing innovative operational and technological advancements.

About You:
As a vital member of our Operations team, you will bring a dynamic and adaptable approach to your work. You will have a solid understanding of Corporate Hospitality, Banqueting, and Retail sectors and a proven track record of working with and/or managing large teams. You will possess exceptional communication skills to effectively engage and inspire stakeholders at all levels.

Key Responsibilities:
• Maintain daily contact with venue clients to build strong relationships.
• Ensure seamless delivery of high-quality food and drink services.
• Motivate yourself and your team while adapting to client needs.
• Support ordering processes, keeping schedules updated.
• Prepare catering areas for client show rounds.
• Drive sales and manage production and waste effectively.
• Prioritize health, safety, and hygiene compliance.
• Address operational issues promptly and respond positively to customer feedback.

Why Choose Levy UK & Ireland?
We take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

Benefits:
• Competitive and supportive family benefits
• Holiday purchase scheme
• On-going training & development and career pathways
• Pension scheme and Life Assurance
• Employee Assistance Programme

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