Dotnet Developer Support Role
4 days ago
About the Role:
We are seeking an experienced .Net Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing second-level technical support for our .Net based applications.
Key Responsibilities:
- Investigate and resolve complex technical issues related to .Net applications.
- Analyse and provide root cause analysis for technical issues.
- Create and maintain technical documentation, including knowledge base articles and troubleshooting guidelines.
- Collaborate with cross-functional teams to ensure seamless issue resolution and knowledge sharing.
- Identify and implement process improvements to increase efficiency.
Requirements:
- Proven experience in .Net support project.
- Excellent analytical and problem-solving skills.
- Ability to communicate complex technical information to non-technical stakeholders.
- Strong knowledge of .Net Core and .Net Framework.
- Familiarity with Agile methodologies.
- Experience with SQL Server, Oracle or other databases.
What We Offer:
TCS offers a competitive salary package, including pension, health care, life assurance, laptop, phone, and access to extensive training resources.
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