Bodyshop Operations Manager

5 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Auto Body Language Limited TA ABL 1Touch Full time
Job Title: Bodyshop Operations Manager

We are a leading vehicle repair business since 1994, working in partnership with insurance companies. Our goal is to provide excellent customer service while maintaining high-quality work.

Salary: Up to £55K, plus bonus (dependent on experience)

About the Role:
This is an exciting opportunity for an experienced site or bodyshop manager to lead our Production Workshop. As Bodyshop Operations Manager, you will oversee productivity of workshop operations, maintain high levels of quality, and ensure all required documentation is completed comprehensively.

Key Responsibilities:
  • Oversee site and employee performance
  • Maintain high levels of quality, including Quality control
  • Ensure comprehensive documentation completion
  • Communicate effectively with Production Director on constraints to productivity and maintenance
  • Maintain high levels of housekeeping
  • Fulfill statutory requirements by operators (health and safety, COSHH etc.)
  • Meet insurance company requirements
  • Minimize non-productive time
  • Achieve productivity targets

Benefits:
  • Basic salary up to £55K, plus bonus
  • 28 days holiday (including bank holidays)
  • Healthcare Cash Plan (including Gym and shopping discounts)
  • Employee Assistance Programme
  • Celebration Day (to use as you wish to celebrate a significant day in your life)
  • Car Insurance discount with LV
  • Employee Pension
  • Employee Engagement Budget (money to go out as a team and have fun)
  • Access to Mental Health First Aiders
  • Cycle to Work Scheme
  • Refer a Friend Scheme (earn £1,000 for referring people to join the team)

Requirements:
  • Previous experience as a site / Bodyshop in the automotive industry
  • Minimum of 5 years experience in the Body repair of motor vehicles environment
  • Strong people management experience, with the ability to lead a team to deliver results
  • Motor manufacturer qualifications and experience, and an understanding of modern repair processes and techniques
  • Pro-active approach to managing the customer journey, customer-focused, and eager to get it right first time
  • Strong communication and interpersonal skills
  • Well-organized, with an ability to multi-task and manage a varied workload
  • Good attention to detail and comfortable using MS office
  • Strong planning and time management skills, with the ability to work to deadlines
  • Upbeat and friendly personality
  • Technical skills, knowledge, and experience of body and paint repair in the retail motor industry


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