Tour Guide
6 days ago
Job Title: Tour Guide
Job Type: Full-time
Location: In person
Job Summary:
We are seeking a highly skilled and enthusiastic Tour Guide to join our team at Total Recruitment. As a Tour Guide, you will be responsible for providing exceptional customer experiences to our guests, showcasing our distilleries and promoting our brands.
Main Responsibilities:
- Welcome and engage with guests, providing a memorable and enjoyable experience
- Conduct distillery tours, tastings, and provide guidance in the shop
- Act as an ambassador for the company, presenting the brands in a positive manner and contributing to brand promotion
- Assist with the preparation and service of drinks, snacks, and clear up and re-set corporate hospitality areas
- Clean and maintain displays and cabinets
- Serve visitors in the shop, adhering to stock and cash handling procedures
- Re-stock the shop as appropriate
- Housekeeping of internal and external areas
- Attend evening functions as required
Requirements:
- Exceptional communication and interpersonal skills
- Smart in appearance
- Good working knowledge of distillery operations (full training will be delivered)
- Knowledge of cash handling procedures
- Ability to work unsociable hours, including weekends
- Full driving licence (preferred due to remote location)
Benefits:
- Additional leave
- Company pension
- On-site parking
- Sick pay
- Store discount
Working Hours:
Monday to Friday, with flexibility to cover weekends and some evenings
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