Shift Supervisor Leader

5 days ago

York and North Yorkshire, United Kingdom Starbucks Full time

Role Overview:

We are seeking a highly motivated Shift Supervisor to join our team at EG Group, the company behind Starbucks in Pocklington. As a Shift Supervisor, you will play a key role in leading and motivating your team to deliver exceptional customer service.

Job Summary:

The successful candidate will have experience as a Shift Supervisor or Team Leader, with a strong background in store operations and a passion for delivering results-driven leadership. You will be responsible for overseeing daily store operations, ensuring high standards of quality, safety, and customer satisfaction.

About This Role:

This is an excellent opportunity for someone looking to take on a new challenge and develop their leadership skills in a fast-paced retail environment. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team and motivate others to achieve business objectives.

Key Responsibilities:

- Lead and motivate a team of baristas and shift leaders to deliver exceptional customer service and meet sales targets

- Oversee daily store operations, including opening and closing procedures, inventory management, and staff scheduling

- Monitor and maintain high standards of quality, safety, and customer satisfaction

- Work closely with the Store Manager to achieve business objectives and implement operational improvements

Requirements:

- 2+ years of experience as a Shift Supervisor or Team Leader in a similar retail environment

- Strong leadership and communication skills, with the ability to motivate and inspire others

- Excellent problem-solving and analytical skills, with the ability to make informed decisions

- Ability to work effectively in a team and adapt to changing priorities

What We Offer:

- Competitive hourly rate: £12.25 per hour

- Quarterly bonus incentive scheme

- Opportunities for career development and advancement within the company

- A dynamic and supportive work environment

Contact Us:

Please note that this role may involve exposure to allergens in the workplace. If you are passionate about delivering exceptional customer service and have the skills and experience we are looking for, please submit your application.

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