Financial Services Representative

4 weeks ago


Birkenhead, Wirral, United Kingdom Recruit Right Full time
Financial Customer Service Advisor Opportunity

We are seeking a skilled Financial Customer Service Advisor to join our client's team. As a Financial Customer Service Advisor, you will be responsible for providing exceptional customer service to clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Provide accurate and timely information to customers regarding their accounts and services
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed performance metrics and targets

What We Offer:

  • A competitive hourly rate of £12
  • Free onsite parking and discounted canteen facilities
  • Excellent company benefits once permanent
  • Easily accessible location with public transport links
  • Standard operating hours with 2 rest days per week

Requirements:

  • Previous customer service experience in a financial services environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance targets

Clearing DBS and credit check required.



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