Financial Services Representative
4 weeks ago
We are seeking a skilled Financial Customer Service Advisor to join our client's team. As a Financial Customer Service Advisor, you will be responsible for providing exceptional customer service to clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Provide accurate and timely information to customers regarding their accounts and services
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed performance metrics and targets
What We Offer:
- A competitive hourly rate of £12
- Free onsite parking and discounted canteen facilities
- Excellent company benefits once permanent
- Easily accessible location with public transport links
- Standard operating hours with 2 rest days per week
Requirements:
- Previous customer service experience in a financial services environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance targets
Clearing DBS and credit check required.
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