Customer Service Administrator

2 weeks ago


Woodhall Spa, United Kingdom England Golf Full time
About the Position

As we continue to expand our operations and enhance our customer experience, we are looking for a skilled and dedicated Customer Service Administrator to join our WHS and iGolf Administration team.

Your primary responsibilities will include managing support tickets, maintaining accurate records, and providing top-notch customer service via multiple channels. To succeed in this role, you must possess excellent communication skills, both written and verbal, as well as experience in data management and customer service.

You will undergo comprehensive training on our systems and golf-related knowledge, enabling you to excel in this position. Our organization prioritizes inclusivity, honesty, responsibility, excellence, and supportiveness, and we seek individuals who share these values.

Responsibilities
  • Support customers via email and phone
  • Maintain accurate and up-to-date records
  • Provide exceptional customer service
  • Collaborate with colleagues to achieve shared goals

This role comes with a competitive salary of around £27,000 - £32,000 per annum, based on experience, and a hybrid working arrangement. Join our team today and help shape the future of amateur golf in England.



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