Hospitality Supervisor Role

2 days ago


Newbury, West Berkshire, United Kingdom The Hare and Hounds Coaching Inn, Speen, Newbury,... Full time

Deliver Exceptional Guest Experiences as a Front of House Supervisor

We are seeking a highly skilled and motivated Front of House Supervisor to join our team at The Hare & Hounds Coaching Inn, Speen, Newbury.

The successful candidate will lead the front of house operation, ensuring that all guests receive an outstanding level of service, and maintaining consistently high standards of cleanliness and efficiency.

About Us: We are part of Grosvenor Pubs & Inns, a group of exciting and desirable places to work. As a Front of House Supervisor, you will play a key role in delivering Guest Delight during every Guest Interaction.

Key Responsibilities:

  • Lead the front of house operation and ensure seamless delivery of service
  • Train and develop new staff members to achieve excellent results
  • Improve productivity by implementing efficient systems and procedures
  • Take ownership of your performance and contribute to the success of the business

Requirements:

  • A genuine passion for great food and drink and the ability to express enthusiasm and love for the fresh food and array of drinks we offer
  • A customer-focused mindset and a commitment to pleasing guests and exceeding their expectations
  • A strong sense of honesty, dedication, and hard work, with the ability to motivate and support others
  • A great sense of humour and the ability to enjoy your work and interact positively with customers and colleagues

Package:

  • Up to £11.50 per hour
  • Free meals on duty
  • 30% discount on food and drink in all Grosvenor Pubs & Inns
  • Increased annual leave through length of service
  • 3% maximum pension contribution
  • Reduced rate if you wish to join the private healthcare scheme with Westfield Health
  • Support, training, and development to improve competency and skills in the role
  • Commitment from us towards ensuring progression opportunities

Work Location: The Hare & Hounds Coaching Inn, Speen, Newbury



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