Senior Retirement Living Coordinator

6 days ago


Honiton, Devon, United Kingdom Churchill Estates Management Ltd Full time

Company Overview

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Churchill Estates Management Ltd is a leading managing agent of privately owned leasehold Retirement Living accommodations. With over 220 developments nationwide, we oversee more than 9,000 apartments and provide property services to over 11,000 retired individuals.

We are committed to delivering exceptional customer care and innovative solutions that enhance the quality of life for our Home Owners.

About the Role

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This pivotal position requires an experienced administrator with outstanding customer service skills to manage the daily operations of Holyshute Lodge. As a trusted member of the team, you will be responsible for coordinating maintenance activities, scheduling events, and providing exceptional support to Home Owners.

You will work closely with the Area Manager to ensure seamless delivery of services and maintain high standards of safety and security within the development.

Key Responsibilities

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  • Coordinating maintenance activities and scheduling contractors
  • Managing health and safety checks and ensuring compliance with regulations
  • Organizing activities and events for Home Owners
  • Providing exceptional customer service and support to Home Owners
  • Collaborating with the Area Manager to achieve development goals

Requirements

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To succeed in this role, you will need:

Excellent customer service skills and experience in administration or a related field

A strong background in maintenance management or a related field

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

A calm and professional demeanor under pressure

Benefits

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We offer a competitive salary of £23,500 per annum, plus excellent benefits including:

  • 24 days' annual holiday entitlement + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications

About You

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This role is ideal for an experienced administrator who loves working with people and is passionate about delivering exceptional customer service. If you have a background in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors, we encourage you to apply.

Estimated Salary Range

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The estimated salary range for this role is £23,500 - £28,000 per annum, depending on experience.



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