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Regional Facilities Manager

2 months ago

Worcester, Worcestershire, United Kingdom Hawk 3 Talent Solutions Full time
Job Title: Regional Facilities Manager

Location: Worcester

Contract: Permanent

Hours: 37.5 hours per week

Salary: £48,000 to £53,000, plus car allowance

Job Summary

We are seeking an experienced Regional Facilities Manager to join our team at Hawk 3 Talent Solutions. As a key member of our operations team, you will be responsible for managing all aspects of our integrated facilities management service contract.

Main Responsibilities
  • Lead the transition and delivery of hard and soft facilities management services for multiple sites.
  • Work with HR and incumbent suppliers to ensure a smooth TUPE transfer of the workforce.
  • Ensure continuous, uninterrupted FM service provision to maintain business-as-usual services during transition.
  • Proactively manage continuous improvement in the delivery of both self-delivered and subcontracted services.
  • Attend regular customer project meetings and report on progress.
  • Ensure compliance with all statutory and company policies and procedures.
  • Maintain an in-depth understanding of performance against Key Performance Indicators (KPIs).
  • Build and maintain close working relationships with customers to understand their needs.
  • Visit customer operations sites regularly to ensure service delivery standards.
Requirements
  • Experience in delivery of facilities management services (soft and hard).
  • Experience of managing operations at multiple sites.
  • History of positive customer engagement.
  • Awareness of commercial mechanisms in Facilities Management outsourcing.
  • Experience in controlling costs and managing budgets.
  • Experience of working in a customer-facing environment.
  • Experience of scoping customer requirements and delivering against standards.
  • Experience of working to and developing operational processes.
  • In-depth knowledge of Health and Safety legislation.
  • Experience of leading and managing teams and individuals.
  • Knowledge of HR policies and procedures.
Benefits
  • 7.5% Pension Contribution.
  • £4,888 Car allowance.
  • Life assurance x 4 Annual Salary.
  • 33 days paid holiday (incl. bank holidays), plus service days 1 day per year.
  • The opportunity to purchase additional annual leave, up to a maximum of one week.
  • Company cycle to work scheme (subject to the satisfactory completion of a probation period).
  • Long-service awards.
  • Going the Extra Mile (GEM) awards.
  • Access to 'MyChoices' benefits and rewards portal.
  • The ability to join an enhanced sick pay scheme.
  • An Employee Assistance Programme.