Housekeeping Team Lead

2 days ago


Bristol, Bristol, United Kingdom WGC Ltd. Full time
Job Summary:
  • Collaborate with the team to optimize room cleaning processes and enhance overall guest satisfaction.
  • Analyze customer data to inform resource planning and material allocation decisions.
  • Maintain strong relationships with hotel teams and suppliers, ensuring seamless operations.
  • Improve Guest Satisfaction by identifying areas for improvement and implementing targeted solutions.
  • Ensure adherence to Health and Safety policies, prioritizing a safe working environment.
  • Recruit, train, and manage a high-performing team, focusing on skills development and growth opportunities.
  • Achieve financial targets by effectively managing budgets and payroll.
  • Pursue ongoing training and professional development to stay up-to-date with industry best practices.
  • Solve routine job challenges through creative problem-solving and effective decision-making.

About the Company:
WGC Ltd. is a leading provider of outsourced hotel services, serving over 24 million customers annually.

Key Responsibilities:
- Hotel Operations Management

Data Analysis and Decision MakingTeam Management and DevelopmentCustomer Service and ExperienceHealth and Safety ComplianceBudgeting and Financial ManagementTraining and Professional DevelopmentRoutine Problem Solving

Requirements:
You possess experience in a housekeeping environment, with a proven track record of delivering exceptional service in challenging situations. You are motivated by opportunities for growth and development within a dynamic organization.



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