Housekeeping Team Lead
2 days ago
- Collaborate with the team to optimize room cleaning processes and enhance overall guest satisfaction.
- Analyze customer data to inform resource planning and material allocation decisions.
- Maintain strong relationships with hotel teams and suppliers, ensuring seamless operations.
- Improve Guest Satisfaction by identifying areas for improvement and implementing targeted solutions.
- Ensure adherence to Health and Safety policies, prioritizing a safe working environment.
- Recruit, train, and manage a high-performing team, focusing on skills development and growth opportunities.
- Achieve financial targets by effectively managing budgets and payroll.
- Pursue ongoing training and professional development to stay up-to-date with industry best practices.
- Solve routine job challenges through creative problem-solving and effective decision-making.
About the Company:
WGC Ltd. is a leading provider of outsourced hotel services, serving over 24 million customers annually.
Key Responsibilities:
- Hotel Operations Management
Requirements:
You possess experience in a housekeeping environment, with a proven track record of delivering exceptional service in challenging situations. You are motivated by opportunities for growth and development within a dynamic organization.
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