Financial Accountant

3 weeks ago


Dudley, Dudley, United Kingdom Civica UK Ltd Full time

We're seeking a skilled Financial Accountant to join our Central finance team in Dudley. As a Financial Accountant, you will be responsible for collecting revenue and credit owed to the business, ensuring timely payment to reduce the risk of bad debt and improve cash flow.

You will take ownership of your customer portfolio, building strong relationships with internal and external stakeholders. Your duties will include:

  • Chasing overdue invoices and payments via telephone and email to meet current key performance indicators (KPIs)
  • Managing internal and external debt payment questions and enquiries
  • Taking ownership of customer queries, tracking and managing the process through to resolution
  • Ensuring payments are on track to be paid within the agreed terms
  • Maintaining detailed records of cash collection activities and conversations, including updating status codes and revising the forecast date of invoices
  • Building and maintaining strong relationships with internal and external stakeholders
  • Preparing monthly customer account statements
  • Identifying accounts for escalation and reporting risk to collections target
  • Ensuring invoices are uploaded to customer portals

Requirements

  • Experience in credit control
  • Strong written and verbal communication skills
  • Ability to reconcile customer accounts
  • Good negotiation skills
  • High attention to detail
  • Ability to prioritise a heavy workload
  • Good analytical skills
  • Target driven

Benefits

We offer a range of benefits to our employees, including the opportunity to work with a dynamic and innovative company, a competitive salary and benefits package, and the chance to develop your skills and career.


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