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Support Worker

1 month ago

Petersfield, Hampshire, United Kingdom TWO SAINTS Full time

Job Summary

Two Saints is seeking a dedicated and compassionate Support Worker to join our team in preventing homelessness and supporting individuals in need. As a Support Worker, you will work closely with clients to identify their needs, develop personalized support plans, and provide guidance on housing, welfare benefits, and tenancy legislation.

Main Responsibilities

  • Manage a caseload of clients, conducting regular assessments and risk management.
  • MEDIATE AND NEGOTIATE with housing providers to prevent homelessness.
  • Provide advice and support on housing, welfare benefits, rent deposits, and household goods.
  • Assist clients with practical tasks, such as contacting energy suppliers and accessing education and employment opportunities.
  • Help individuals develop practical skills in areas like budgeting, shopping, cooking, housework, laundry, health, and hygiene.
  • Conduct drop-in surgeries at designated locations.
  • Liaise with colleges, training agencies, and employers to support clients in gaining access to education, employment, or maintaining benefit entitlement.

Requirements

  • Clear verbal and written English.
  • Good IT and keyboard skills.
  • Polite, assertive manner, and ability to self-motivate.
  • Passion for working in a client/customer-facing role.
  • Knowledge of the benefits system and tenancy legislation.
  • Interest and genuine concern for homelessness and related issues.

About Two Saints

Two Saints is a leading provider of homelessness services, dedicated to empowering individuals to maintain their tenancies and gain independent living skills. We are committed to providing person-centered support and creating a positive impact in the lives of those we serve.