Support Worker
1 week ago
Job Summary
Two Saints is seeking a dedicated and compassionate Support Worker to join our team in preventing homelessness and supporting individuals in need. As a Support Worker, you will work closely with clients to identify their needs, develop personalized support plans, and provide guidance on housing, welfare benefits, and tenancy legislation.
Main Responsibilities
- Manage a caseload of clients, conducting regular assessments and risk management.
- MEDIATE AND NEGOTIATE with housing providers to prevent homelessness.
- Provide advice and support on housing, welfare benefits, rent deposits, and household goods.
- Assist clients with practical tasks, such as contacting energy suppliers and accessing education and employment opportunities.
- Help individuals develop practical skills in areas like budgeting, shopping, cooking, housework, laundry, health, and hygiene.
- Conduct drop-in surgeries at designated locations.
- Liaise with colleges, training agencies, and employers to support clients in gaining access to education, employment, or maintaining benefit entitlement.
Requirements
- Clear verbal and written English.
- Good IT and keyboard skills.
- Polite, assertive manner, and ability to self-motivate.
- Passion for working in a client/customer-facing role.
- Knowledge of the benefits system and tenancy legislation.
- Interest and genuine concern for homelessness and related issues.
About Two Saints
Two Saints is a leading provider of homelessness services, dedicated to empowering individuals to maintain their tenancies and gain independent living skills. We are committed to providing person-centered support and creating a positive impact in the lives of those we serve.
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